The secret ingredients of a call center in Mauritius
In a context of economic globalization, the territories are in a global race condition to attract and retain businesses such as call centers, which benefit the development and intensification of telecommunications networks across World. Today, outsourcing call centers in Mauritius has become a norm for many global companies .Is this a good idea? Why choose a call center in Mauritius and not in other countries? The reasons are several.
The Mauritius offers them a variety of benefits that other countries do not offer, for example:
Many bilingual and skilled workforce
The call center in Mauritius have a skilled and trained workforce. The majority of employees are bilingual (English and French).
A favorable time difference
Maurice has a GMT offset + which allows the company to provide 24/7 service to their customers.
Competitive labor costs.
Another important factor for the world’s global organizations to outsource their operations to Mauritius call centers is because these call centers offer quality customer support services at the best rates.
Technology and high-end infrastructure
Call centers in Mauritius employ the latest technology, infrastructure and software to deliver high-quality customer support services.
A politically stable environment
The Mauritian government has extended its support to outsourcing and Mauritius legislation similar to that of the UK.
TECHMODE is present since the launch of the sector “outsourcing” in Mauritius in 2007 and in the Indian Ocean region. The company has technology, resources, tools and methods honed and validated during these years of experience. Our services are classified by corporate functions we have solutions for different business functions.
For more information visit our website or contact us on info@techmode-outsourcing.com Maurice: +230 403 41 18 | France: +00 33 1 70 36 45 72