BPO IN MAURITIUS, THE FUTURE
20 JUL, 2015
The FUTURE OF BPO in Mauritius
The advantage of the BPO in Mauritius is to remove the administrative and human capital burden in a company, allowing it to focus on its core business. The BPO in Mauritius also allows the company to avoid making significant technology investments to meet the needs of an activity. The BPO in Mauritius radically improves the performance of daily operations, at a lower cost. The BPO in Mauritius is aimed at SMEs and large accounts.
International:
According a report named « Global BPO market 2011-2015 », the global BPO market expected an annual growth of 5.1% up to 2015. At this time, the global BPO market is expected to generate nearly 73 billion euros. Other reports are the market value of the BPO over 220 billion in 2017.
Who needs BPO?
Insurance companies are increasingly turning towards the BPO for the treatment of claims. Even health insurance funds will turn to BPO services to reduce administrative costs by automating and delegating records management procedures.
The activities of the BPO in Mauritius:
The activities of the BPO in Mauritius extend yearly: incoming or outgoing calls, data processing, social networks, blogs, chats & forums moderation, content, online web watch…
But who are the main players in this market?
At Techmode Outsourcing Ltd, our teams integrate the management process of our customers. We truly act as internal stakeholders with the same level of requirement. We welcome end customers on the phone, process their orders, and may also collect their needs to enable our client to ensure an effective follow-up and develop its sales. We also bring expertise and the Council on operations marketing to develop our customer sales.
To contact us,
Phone: Mauritius: + 230 403 41 18. France: + 00 33 1 70 36 45 72
Address: 10th floor, NeXteracom Tower II, Ebene Cyber City – Mauritius
E-mail: info@techmode-outsourcing.com
Source: https://fr.wikipedia.org/wiki/Business_Process_Outsourcing