How enhancing your customer service strategy can strengthen your business? It is incredibly important that you develop the best communication skills possible with your customers…Your staff may have the skills and know-how to interact with your customers. But what organizational strategies can you employ to please customers? Practice proactive customer
6 Smart Reasons to Outsource Your Digital Marketing The success of your business is directly tied to the success of your marketing. Without proper digital marketing, you’ll be unable to find new leads and you won’t be able to convert those leads into customers. You’ll be unable to harness the
Global Cybersecurity Index 2017 – Mauritius among the ten best countries Cybersecurity is an ecosystem where laws, organizations, skills, cooperation and technical implementation need to be in harmony to be most effective. Additionally, cybersecurity is not just a concern of the government but also needs commitment from the private sector and
Super tips for managing your offshore business teams Companies commonly outsource specific tasks or projects to save money. While it’s true that offshore workers can often be paid significantly less than local workers, affordability is only part of the equation and often not the most important. Here are some tips for
Customer hub; the ultimate tool for customer engagement In its mature phase, a customer hub houses every competency needed to operate aligned customer engagement; steered by real time analytics and leveraged through agile change management and stakeholder collaboration.
Why Customer retention is a necessity for businesses? Customer retention is no longer a choice for businesses but a necessity. New customers, more and more customers, always new customers, every month, every week, every day; it’s definitely your anxiety, your fear and your mantra! Today customer retention is one of