Mauritian Call Centers- an ideal Outsourcing destination
Today, Mauritius forms part among one of the outsourcing hubs of the world. As more organizations understand the importance of focusing on their core competencies, they are turning to Mauritian Call Centers providers to manage their critical but non-core processes. This strategy helps them strengthen their brands and better manage their reactions to changing market dynamics.
Whether you want to offshore call center services like handling customer inquiry calls, technical helpdesks, telemarketing, email and chat support, we can provide customized call center solutions. With their focus on putting customers first, Mauritian Call Centers have made Mauritius a major player in the global outsourcing arena.
Regardless of whichever industry you form part of; customer care is of utmost importance. An increasing number of organizations are realizing that with growing competition, new technological innovations and constantly improving services and products, consumers are being pulled in different directions. It is vital to ensure that customer loyalty programs are an integral part of an organization. Acquiring new customers is important, but holding on to existing customers is crucial. After all if existing customers are satisfied they will help in acquiring new ones by spreading the news of your outstanding customer services. Take a look at these statistics:
- Repeat customers spend 33% more than new customers
- Referrals among repeat customers are 107% greater than new customers
- It costs 6% more to sell something to a prospect than to sell that same thing to a customer
So you can see the need for a consistent and committed customer support services that will nurture and strengthen this bond.
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Why choose Techmode Outsourcing for offshore call center services?
Techmode Outsourcing’s comprehensive offshore call center services help you stay connected with your customers round-the-clock. We know that satisfied customers keep coming back to you for more business and are more likely to stay with you even in times of big changes. We are committed to providing quality services that help you build this customer loyalty. If you are looking for a dedicated offshore call center provider that can help your search ends with Techmode Outsourcing, a major player among Mauritian Call Centers.