Super tips for managing your offshore business teams
Companies commonly outsource specific tasks or projects to save money. While it’s true that offshore workers can often be paid significantly less than local workers, affordability is only part of the equation and often not the most important.
Here are some tips for managing offshore teams
- Vet for strong language skills.
Language serves as an advantage when creating offshore teams. Whether they work on development or data processing, members of the team need strong language skills to understand the nuances of language. We should stress on the importance of language skills in the job description, and we should ensure candidates have those skills during interviews and practical tests before they’re hired.
- Designate team leaders.
Each offshore team is self-directed by a location-specific team leader who oversees daily operations. They understand cultural differences between the offshore countries and their local country.
- Secure data with strong passwords.
There are rising concerns about the security of data in the hands of foreign contractors. Some 85 percent of Indian outsourcing companies said they experienced information security breaches in the previous year, according to a PricewaterhouseCoopers study.
- Enable telecommuting.
Allowing remote employees to work from home eliminates overhead costs because there is no need to build or rent an office center. Wherever they’re located, offshore teams use their own telephones and computers. Allowing remote workers to telecommute can also offer them a better work-life balance so they can be happy, productive employees.
- Build a global communication infrastructure.
The goal with a remote team is to feel like they’re sitting next to you, not halfway around the world. Offshore teams used to communicate primarily using email and Skype.
- Annually visit offshore locations.
One challenge of managing remote teams is helping them feel connected to your company. Making an annual appearance to our remote offices strengthens the connection to ConsumerAffairs and brings team members together.
About Techmode Outsourcing
Whether stateside or abroad, we work to keep employees engaged and enthusiastic about achieving the company’s vision. With some thoughtfulness and help from technology, it won’t matter if employees are in your backyard or halfway around the world.