MAURITIUS, A HUB FOR OUTSOURCING?

Mauritius has set a remarkable position in the sector of outsourcing in the recent years. Ranked 32nd globally for ease of doing business and 2nd in Outsourcing Readiness Index (Africa) 2009, Mauritius rates itself very well in most of the factors that constitutes International Competitiveness for Outsourcing. Outsourcing enables businesses to operate more efficiently and effectively. Businesses generally outsource in one of two ways: they outsource a single component of their daily operations or they establish outsourcing as a strategic part of their business such as:

• Call Centers– handles all telephone communications with new and existing customers.
• Business Process Outsourcing (BPO)– contracting of a specific business task, such payroll & accounting to a third-party service provider.
• Information Technology (IT) Outsourcing– contracting IT functions from another IT service provider.

WHY OUTSOURCING?

Outsourcing, the process of externalizing part of the business activities to an external service provider; a sub- contractor began mainly as cost cutting measures but nowadays it is also about reaping the benefits of strategic outsourcing such as:

• Access skilled expertise
• Overhead reduction
• Flexible staffing and increase in efficiency
• Reduced turnaround time
• Generate more profit.

WHY OUTSOURCE IN MAURITIUS?
Mauritius is making its way towards one of the most favored destination for global business outsourcing. Mauritius has a mixture of different attributes such as cultural flexibility, political and economic stability, and good telecommunication infrastructure which makes it an attractive location for BPO services. The island is connected to all parts of the world through submarine fiber- optic cables (SAFE/LION/LION2) with low tariffs and high speed broadband which help countries emerge globally. Moreover, with highly literate bilingual workforce and favorable time zone, external outsourcing does not become an issue. Other advantages of outsourcing in Mauritius can be in terms of

• Low tax rate- 15%
• Infrastructure
• Legal stability
• No minimum capital is required for foreign investments and much more.

Why Techmode Outsourcing?
TECHMODE is present in Mauritius and in the region since 2007, the launch year of the outsourcing sector in the Indian Ocean. Techmode Outsourcing is equipped with technology, resources, tools and methods honed and validated during its years of experience. We manage more than 100,000 contracts throughout their life cycle, from scoring to termination.
Our personalized services will help you make a transition, develop your projects, extend further, progress and meet objectives. We offer a range of services such as:

1.Marketing & Sales
Our teams integrate our customers’ management processes. We truly act as internal stakeholders with the same level of requirements. We receive financial customers on the phone, process their orders and may also collect their needs to enable our customer to ensure effective monitoring and increase sales. We also provide expertise and advice on marketing campaigns in order to increase sales of our clients.

2. Finance & Administration
We study each case with you, your ideas, development projects, transition, restructuring and we design customized service offerings.

3.Litigation &Legal
We can provide our support teams to your various litigation and legal issues and relieve your staff so that they can develop your business.

4.IT & Telecom
We have tools that fit our clients’ business needs; a platform of experts who can intervene in project management and application development which can ensure a 24/7 service.

You are the director or project manager? You need to fill up the planning of your sales agents? You wish to give more time to your accounting teams for management and analysis? You need flexibility to deal with an activity with high importance? Your business is growing and your administrative services are not able to catch up? Your IT projects generate more and more administrative work, your teams need help? Contact us; we are here to help you.
11th floor,
NeXteracom Tower II
Ebene Cyber City
Mauritius

info@techmode-outsourcing.com
Mauritius: +230 403 41 18 | France: +00 33 1 70 36 45 72