admin, Author at Techmode Outsourcing Ltd

It’s high time for banks to engage more with…

July 29, 2016
by admin

It’s high time for banks to engage more with customers

According to the FIS PACE INDEX, British consumers have identified that UK banks need to improve in the areas of fairness, reliability and recognition. In order to win back consumers’ favor, the report concluded that banks needed to better intersect with their customers’ financial lives. This means, among other things, introducing tools which helped people look after their money better, issuing alerts when funds are running low and tracking of spending patterns. Read more “It’s high time for banks to engage more with customers.” →

BPO

This happens when you provide bad customer service

July 29, 2016
by admin

This happens when you provide bad customer service

Vodafone’s first-quarter sales have declined amid customer service and technological problems. The company has recently updated its billing system, which has left many customers with incorrect invoices and poor customer service ratings. Read more “This happens when you provide bad customer service” →

ENGLISH

Pokemon GO could be next big marketing tool for…

July 29, 2016
by admin

Pokemon GO could be next big marketing tool for retailers

Pokemon GO, a mobile game that has rocketed to the top of Apple Inc and Android app stores in record time, looks set to challenge young internet companies which specialize in increasing foot traffic for small businesses and may end up playing a role in major brands’ marketing, according to industry experts. Read more “Pokemon GO could be next big marketing tool for retailers” →

Non classé

Should you outsource your Internet Marketing?

July 8, 2016
by admin

Should you outsource your Internet Marketing?

Did you know that there were more than 100 billion customers’ enquiries per month on the internet?

Internet Marketing is one of the hottest forms of Marketing available today. With the massive rise of the traffic of the web since the last 20 years, many of your potential customers are reachable online. Read more “Should you outsource your Internet Marketing?” →

Non classé

IT Supplier struck an outsourcing deal with UEFA

July 6, 2016
by admin

IT Supplier struck an outsourcing deal with UEFA

The Uefa has outsourced 98% of its IT services such as digital media and back office systems.

UEFA uses such applications and systems to manage tournaments of the Uefa Champions League and Euro 2016.

For example, during the 2012 tournament in Poland and Ukraine, the Uefa’s football administration management environment named FAME, manages more that 40,000 tournament participants comprising of spectators, taxi drivers and players.

Critical systems supporting FAME include Microsoft Active Directory, Microsoft Exchange and SAP. More than 12,000 users from 173 countries access FAME yearly.Digital technology has revolutionized sporting events.

Organizations such as the Uefa must harness the latest technologies to respond to the evolution of sports events. The private cloud system is managed in two data centers found in Amsterdam and Geneva. It gives the Uefa the ability to easily manage the amount of computing resources it uses.

Outsource your IT services with Techmode Outsourcing

We have tools that fit our clients’ business needs; we have a platform of experts who can intervene in project management and application development which can ensure a 24/7 service. Business intelligence, business expert, support managers, Developers and Project Managers are available at your service. We offer the following services:

Website development
Development of applications
Hotline offices
Support to the migration of information systems
Data entry
Database Qualification
Database Enrichment
IF Migration Support
Telecommunications Mauritius / France / Europe
Service Continuity Plan
Contract Management Tool
Management Tool litigation
Levies Management Tool
Shared calendars management tools

For more info, please visit our website or contact us

BPO

Good morning, LeCab

July 5, 2016
by admin

Good morning, LeCab

One of the biggest troubles facing the millions of tourists visiting Paris every year is travelling around the city. Taxis are a very good way but sometimes are hard to find and the comfort and well-being of passengers is not always the priority of taxi drivers. Read more “Good morning, LeCab” →

BPO

How this food supplement Laboratory manages its e-commerce activities?

July 4, 2016
by admin

How this food supplement Laboratory manages its e-commerce activities?

Outsourcing your e-commerce processes is the perfect way to increase sales

Internet has allowed numerous businesses to start their activities without a physical place to sell their products.

This started a new trend in retail allowing consumers to access product information well before the product arrived on “shelves”. In parallel, retailers have started communicating on other channels and include social interactions in their media plans. This allowed them to get closer to their clients and offer them unique opportunities. Read more “How this food supplement Laboratory manages its e-commerce activities?” →

ENGLISH

Making call center agents happy and effective

June 21, 2016
by admin

Making call center agents happy and effective

Call centers face a common problem that few have been able to overcome: High employee turnover. While there is no real way to reduce employee turnover in any business, HR experts suggests the following: Read more “Making call center agents happy and effective” →

BPO

Why the gaming industry greatly depends on outsourcing?

June 10, 2016September 22, 2017
by admin

Why the gaming industry greatly depends on outsourcing?

The process of outsourcing in the console and online gaming industry is mainly about delegating many tasks to independent studios, artists, and programmers. These tasks consist of mainly 2D or 3D animation or character design. Back in the day, gaming creative studios used to have their own in-house artists and programmers.
Things have changed with the sharing economy. Outsourcing is no longer a risky practice in the console or online gaming industry. Read more “Why the gaming industry greatly depends on outsourcing?” →

BPO

Did you know your favorite drive thru was outsourced?

June 9, 2016September 22, 2017
by admin

Did you know your favorite drive thru was outsourced?

In today’s fast paced world, more and more consumers choose food ordering to save time. When a customer calls into your restaurant to order take-out or delivery, it is of the utmost importance that you execute their order the most accurately and as quickly as possible. To satisfy the growing number of customers looking for takeout, more restaurants are outsourcing this service. Read more “Did you know your favorite drive thru was outsourced?” →