Mauritius Archives - Techmode Outsourcing Ltd

6 Smart Reasons to Outsource Your Digital Marketing

July 5, 2017
by admin

6 Smart Reasons to Outsource Your Digital Marketing

The success of your business is directly tied to the success of your marketing. Without proper digital marketing, you’ll be unable to find new leads and you won’t be able to convert those leads into customers. You’ll be unable to harness the power and reach of the digital world to enable your business to thrive. Read more “6 Smart Reasons to Outsource Your Digital Marketing” →

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Super tips for managing your offshore business teams

June 13, 2017
by admin

Super tips for managing your offshore business teams

Companies commonly outsource specific tasks or projects to save money. While it’s true that offshore workers can often be paid significantly less than local workers, affordability is only part of the equation and often not the most important.

Here are some tips for managing offshore teams Read more “Super tips for managing your offshore business teams” →

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Port- Louis, Capital Of Mauritius is among the ten…

March 29, 2017
by admin

Port- Louis, Capital Of Mauritius is among the ten best African countries with good standard of living.

Which African country or nation has the best standard of living? The survey of the Ecole Polytechnique de Lausanne (EPFL) and the magazine Afrique Méditerranée Business (AMB), published its first edition on Tuesday 21st February, attributing without any surprise, the first place to Marrakech in front of Johannesburg, Alexandria, Port- Louis, the capital of Mauritius, Casablanca, Tunis, Cairo, Rabat, Cape Town and Fez. Read more “Port- Louis, Capital Of Mauritius is among the ten best African countries with good standard of living.” →

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5 famous businessmen share their tips for success.

March 24, 2017
by admin

5 famous businessmen share their tips for success.

These businessmen considered to be the best, share their advice for success. These successful men and women in business talk about how their mentality has helped them achieve financial success. These billionaires have built empires out of nothing and are still doing so by investing in new businesses and expanding their existing businesses. Here are their secrets to success.

“Ask important questions” – Lori Grenier

When you start, it is important to know the details of your product. Is it for the mass audience or a small number? Can it be produced for a reasonable price? Is your idea something that people really need and want? Is it unique? This will help you better understand your customers, your costs and your sales pitch.

“Become what you think” – Daymond John

Daymond John said that you can literally become what you want if you are willing to do what it takes. Do you think about making more money? Are you always thinking about your business or product and how to improve it? If not, these things will never be successful. You think you’re shy, a bad seller, and an introvert? This is what you will be, because people become what they think. Learn this lesson from Daymond John, and think seriously about your future, because very often we become the result of our thoughts.

“Come with new ideas that your competitors have not yet thought about” – Kevin Harrington

You will stay ahead of the race only by doing the things your competitors do not do or hurt. The original ideas are really nothing without excellent execution, but they are the first step towards success. It is always those who act quickly on these ideas and put them on the market that are rewarded. Success in business requires creativity and innovation. What are the things your competitors do not do? To dominate the market, you need to bring fresh ideas that others have not thought of.

“You should think of your customers as close friends” – Jay Abraham

This loving relationship you have with your best friend is exactly the kind of relationship you should have with your client. You must exceed your customers’ expectations and offer exceptional customer service. Larger companies have control over their customer service, not the customer. Do not delegate it to anyone else. Provide excellent customer service prior to sale, during sale and after sale. See service as an opportunity. Go beyond the ordinary and become extraordinary to see your business explode.

Techmode Outsourcing offers its expertise for efficient outsourcing. Our personalized services will help you to make a transition, to develop your projects, to expand, to progress and to reach your objectives.

Let’s study together your ideas, your projects of development, transition and restructuring

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Why Mauritius, the star and key of the Indian…

March 21, 2017
by admin

Why Mauritius, the star and key of the Indian Ocean for business?

With its rich history and a mix of various cultural traditions, Mauritius is a privileged country to live. An attractive and thriving place for business with an incomparable art de vivre, Mauritius is home to the citizen of the world. Read more “Why Mauritius, the star and key of the Indian Ocean for business?” →

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How outsourcing helped this entrepreneur create a successful business?

February 20, 2017
by admin

How outsourcing helped this entrepreneur create a successful business?

As your business grows, demand increases too. Your time and resources become more and more scarce and valuable. But do not panic, outsourcing exists to help you answer to this increase in demand and can help you answer the supply. With outsourcing, you have the guarantee that your work will be maintained at the standards you request, and distributed on a much larger scale. The Outsourcing process simply acts as a helping hand during these key stages of growth. But it is not all! You will at the same time have access to expert skills that you could have not been able to afford with your own pockets and would not have perhaps otherwise not encounter. As a result, you can focus on other fundamental areas of your business.

Here’s what Ian Wright, founder of British Business Energy, a website helping businesses reduce their energy cost has to say about outsourcing:

“Like many entrepreneurs, I decided to start my own business because I wanted to be my own boss. I started my company in particular because I noticed that there was a lack of valuable information about energy management for businesses in the UK, similar to what can be found for domestic energy management. I founded a small business years ago which I sold due to changing market circumstances, but I always wanted to get back to entrepreneurship. After a few years working in the corporate world, by helping people make money, I decided to start my own business.

Although I have quite a bit of technical knowledge, I decided back then to outsource many areas of my business because of time constraints and for budget issues. Therefore, I’ve outsourced the majority of the web development to a company, who provided a high quality work at a much lower price. I’ve outsourced my web hosting and management to a company which specializes in optimizing websites for speed, doing a far better job than I could do myself. Finally, I’ve outsourced content creation and promotion to a freelancer I’d worked with previously. This is vital because she understands the local market.

This has helped my business grow in just a few months. The outsourcing process allows me to use the best resources available for each task. Even if I have the ability to do each of the tasks I’ve outsourced, I’ve realized that the people I work with do it better, faster and it was often cheaper than if I would do it myself. Secondly, outsourcing allows me to do more stuff, because there are necessary resources that are getting the job done. Finally, it allows me to focus on the key bits of growing the business without worrying about the details.”

Contact TECHMODE OUTSOURCING for more info on outsourcing services

business

This man tried these 4 things and instantly became…

January 27, 2017
by admin

This man tried these 4 things and instantly became successful in his business

Change often stems from external factors; There are numerous things that humans will never be able to control, and yet there are men who are trying.
Successful people embrace change. They are open-minded and have no issues when a change of opinion intervenes. This difference between these chaps who embrace change and other struggling entrepreneurs is that they can change opinion very fast.
Below, the example of this entrepreneur who has tried these four ways of doing it, and immediately start seeing the results.:
• “I will take action despite adversity”
A great role model is Bamidele Onibalusi, a Nigerian-born businessman and freelance writer who serves as an inspiration to thousands of aspiring writers and entrepreneurs. Since he was 16, he wanted to make money online. Despite the lack of access to a computer and the Internet, he proposed a partnership to a coffee owner to install computers and internet in the cafe. This partnership lasted a few months, with no concrete results.
He then explored other avenues, despite his circumstances, to make his dream come true. In his first eight months of blogging, he published roughly 270 guest posts in highly regarded publications, such as Business Insider and Problogger. One of his articles titled “30 Websites that Pay You to publish an article, Instantly” has gained over 200 000 views in the past four years (this is probably a lot higher now).People began noticing him. Requests poured in. At the age of 18, he was one of Nigeria, top bloggers. He currently has his own website entitled Writers in Charge, where he inspires writers and aspiring writers to become truly in charge of their writing career. He also has a commercial fish farm.
• “There is always a solution to any problem.”
Many people feel that life is too hard. As a result, they give up to easily. Consider for example someone without any development skills who would like to launch a website. Due to the high level of technicity in the setting up of a website (hosting, domain registration, the use of WordPress, designing and countless other things to do and to master), you may easily get discouraged.
• Many people would give up before they have even started because the to-do things list is out of reach. The reality is that there are always solutions to these problems. You can easily learn basic coding on free websites in a few of months or you can just learn tutorials on Youtube or again you can simply outsource the project to a qualified person. Successful people have a “solution over problem and not the other way round” mindset

“I will always be proactive.”
In today’s business world, you cannot just have an idea, create a product, sell it to the world and be successful, this will never be happen. Of course you might get a few customers or so-called early adopters, but to have a genuine success in a business, you need to have a clear strategy. You need to proactively work on every aspect surrounding the success of your product. Nobody is going to tell you what to do. You need to define your audience, know them by heart and then find a way to tell them about your product without harassing them and create genuine interest in your product or service. Adopt the “I will always be proactive” mindset.

• I will always be positive.”
Mindful research studies show that power of positive thinking and negative thinking has a direct impact on people’s lives. Positive thoughts lead to positive actions which usually lead to successful results, and even if it is a failure, the positive thought teaches you how to react in a difficult situation. If you spend time focusing on what’s not working and what is going wrong, you cripple your progress.
Change your mindset to focus on positive aspects of your business and what you can do to improve it, you will actually start to make positive progress towards achieving positive results.
You have a business idea and want to develop it? Contact Techmode Outsourcing today, we have the resources to help you foster and turn your idea into a solid business which will become successful.

business

Beware of these 5 silent business killers

January 12, 2017
by admin

Beware of these 5 silent business killers

If you truly want to impress your customers with an awesome experience, an experience which gives them no reason to ever consider leaving you for a competitor, you need to:
(1) Track your customers
(2) Make their feedback actionable
(3) Develop a holistic view of the experience you are offering them.
If you are experiencing any of the following five problems, you absolutely need to consider ways to improve your customer experience.
1) Beware: You are losing your customers!
Based on a Research made by French company MYFEELBACK, the study showed that a typical business only hears from about 4% of its dissatisfied customers. The other 96% just leave. What’s worse is that 91% of these people never come back. A good customer feedback program allows you to identify areas that need to be improved in your business so as to keep customers.
2) Beware: You are not providing customers a smooth experience!
95% of unsatisified customers will do business with you again if you handle their problems with professionalism and in a timely manner. But if problems are growing and that your team is not able to address the problems quickly, you will lose your customers forever, which will could result into a closure if you do not ring the bell
3) Beware: You are not providing customer a consistent experience!
Your customers are no doubt doing business with you via multiple channels but these various experiences always lead to just one overall impression of your company. And when customer information is not shared across these channels, the customer will have an inconsistent experience which could easily lead to a negative perception of your business. 92% of surveyed companies have found a clear correlation between declining customer satisfaction and inconsistent service. Multi-channel customer feedback will help to ensure smoother business operations.
4) Beware: Your customers are not saying good things about you!
90% of customers are influenced by online reviews so you cannot leave unanswered messages on social networks. You need to think proactively: address your customers’ complaints before they share them with the rest of the world. Regularly gathering feedback will give you plenty of opportunities to address problems with customers before those problems become public knowledge.

•5) Beware: You don’t know what sets you apart from the competition!

Clearly, today’s market place is highly competitive with 89% of businesses competing primarily on customer experience. But if you don’t know how your experience holds up against that of the competition, you are operating at a disadvantage.
Customer feedback is, without question, your best tool for making sure you are delivering an experience to the level of your customer’s importance to your business. Let insights from your customers guide you to improve your customer service. In the end, the more you are able to align your business operations with your customers’ expectations, the more success you will have

Contact Techmode Outsourcing for effective outsourcing solutions. We can help you to reach this level of high quality customer service and operation.

business

Intelligent Reconnect – the solution for never losing a…

January 12, 2017
by admin

Intelligent Reconnect – the solution for never losing a call again

It often happens that during an important call with a call center, the call just suddenly cuts off. The most annoying thing is that when you dial the number again, you are either stuck at the bottom of the queue or connected to another agent who knows nothing about your problem and you have to explain again from the start. This can prove to be really frustrating and time wasting.
Fortunately, to get rid of this major issue, a new software, Intelligent Reconnect, was designed by Talk desk. Intelligent Reconnect is an industry-first feature that routes customers who have been accidentally disconnected directly to the agent who fielded their initial call.
In the event that the agent is no longer available, the caller will be automatically placed at the front of the queue. Intelligent Reconnect allows disconnected callers and agents to resume their conversations right where they left off.

How does Intelligent Reconnect work?

When disconnected callers dial back, Intelligent Reconnect will ask them whether or not they would like to be reconnected with the previous agent. If they opt out, they will be routed to the main IVR menu and the call will be treated as a newly received call. Providing the option of being sent back to the main menu allows callers to enter a new call queue or reach a different agent.

Occasionally, the agent who picked up the initial call will not be available. This can happen if customers have already taken another customer’s call. In these instances, the customer’s call will be routed to the top of the original tail.
Intelligent Reconnect is more than just an innovative call center software feature. It’s an easy way to create an excellent caller experience. Here’s why:
1. Callers feel valued
2. Faster problem solving
3. Wait time minimized
If you are looking for a great customer service, Techmode Outsourcing ltd is exactly what you are looking for.

Techmode Outsourcing Ltd has proven and validated technologies, resources, tools and methods during its years of experience. Our personalized services will help you make a transition, develop your projects, expand progress and reach your objectives.