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Salon Stratégie Clients 2016 BPO

Discover our innovations at the “Salon Stratégie Clients” 2016

After the huge success met in 2015 and it was the same for the second consecutive year, the ‘Salon Stratégie Clients’ 2016 re-unites the principal actors of the two sectors essential for businesses: Customer relationship and Digital Marketing.

The converging channels of relationship with clients and technologies cross and aim real time meeting, raising the level of expectation thus increasing their requirements.

Answering to these structuring trends, the professionals of customer relationship invest in the field of experience and influence all the management disciplines within the company.

The winning strategies show us that only the mobilization of whole company has effects on the satisfaction and loyalty of the customers from the extension of the experience domain to the team’s engagement in contact or service of support.

Learn to collaborate with the customer, know him better, communicate with him; there are so many challenges that take a new dimension and have huge impact on the business’ performance.

The ambition of the ‘Stratégie Clients’ is the undisputable annual meeting of the professionals of customer relationship, a place for sharing good practices and a source of inspiration for the professionals.

The annual meeting of the professionals of customer relationship, this exhibition is place of sharing, meeting and reflection on the evolution of strategic relation under the theme ‘client experience’ this year. Workshops and conferences will be in the agenda, without forgetting the trophies of innovation in honor of innovating products and services. It will be again held together with the Paris “E-Marketing salon” dedicated to digital marketing.

Techmode Outsourcing will be present at the exhibition on the 12, 13 & 14 April 2016 in Paris- Porte de Versailles at the stand O35.

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