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BPO

Digital key: How about using your smartphone as your…

  • March 9, 2016
  • by admin

Digital key: How about using your smartphone as your car keys?

Volvo announced the introduction of a “digital key” to unlock and start cars via Bluetooth as from next year. Read more “Digital key: How about using your smartphone as your car keys?” →

customer service BPO

Don’t make your customers wait too long!

  • March 9, 2016
  • by admin

Don’t make your customers wait too long!

We’ve all heard the adage that if you experience good customer service, you will tell one friend, but if you experience bad customer service you will scream it to the world. This is something to take seriously – the internet and social networking topped it up by allowing bad reviews which can be seen by millions. Bad news is, a bad review often pops first when someone searches your company or local news sources. Read more “Don’t make your customers wait too long!” →

branding BPO

Cat videos and spoofing proving beneficial for branding

  • March 9, 2016
  • by admin

Cat videos and spoofing proving beneficial for branding

The level of branding has gone a step ahead. Have you ever thought cat videos and spoofing could be beneficial for branding? There is something about a cat causing mayhem in a video that draws in our attention, transfixes us to a screen, has us in stitches of laughter and before we know it we are sharing it with all our friends and family. Read more “Cat videos and spoofing proving beneficial for branding” →

WiFi BPO

WiFi experiment catches out ‘reckless’ MWC attendees

  • March 9, 2016
  • by admin

WiFi experiment catches out ‘reckless’ MWC attendees

Avast’s researchers set up networks near the MWC registration booth at Barcelona Airport and found that many attendees took the risk of being spied by cyber criminals.The WiFi networks’ names were “Starbucks”, “Airport_Free_Wifi_AENA” and “MWC Free WiFi”, which are all expected or common SSIDs for public networks. Read more “WiFi experiment catches out ‘reckless’ MWC attendees” →

robots BPO

“We are approaching a time when robots will be…

  • February 22, 2016
  • by admin

“We are approaching a time when robots will be able to outperform humans at almost any task” says Professor Moshe Verdi

The rise of robots could lead to unemployment rates greater than 50 per cent, according to Professor Moshe Verdi. Read more ““We are approaching a time when robots will be able to outperform humans at almost any task” says Professor Moshe Verdi” →

Outsourcing BPO

Outsourcing: a success story you maybe haven’t heard of

  • February 15, 2016
  • by admin

Outsourcing: a success story you maybe haven’t heard of

For most of us who don’t seem to follow business success stories, here’s the first short story we probably haven’t heard of. Mark McRae is one of the Sunshine Coast entrepreneurs in Australia. Read more “Outsourcing: a success story you maybe haven’t heard of” →

Brands BPO

Brands intelligence: Increase your sales and attract loyal fans.

  • February 3, 2016
  • by admin

Brands intelligence: Increase your sales and attract loyal fans.

Creating engaging and relevant content for brand awareness has become a real headache for many businesses.

In this era, brands want to be heard and want to stand out of the crowd. Brands want people to view their content and become loyal fans. During the Digital Content Summit 2016 occurred last week, a debate amongst some delegates emerged about whether viral ads can increase sales and are good for business. Read more “Brands intelligence: Increase your sales and attract loyal fans.” →

app BPO

Become a certified IOS app developer in your country…

  • January 25, 2016
  • by admin

Become a certified IOS app developer in your country…

Apple is building a new App development Centre in Italy where students will be trained how to develop Apps for IPhone and IPad. According to an Apple release, the App center will be built in a partner institution in Naples and will teach a “specialized curriculum preparing thousands future App developers to be part of Apple’s thriving developer community”. Read more “Become a certified IOS app developer in your country…” →

tor BPO

Facebook adds Tor Support on Android

  • January 25, 2016
  • by admin

Facebook adds Tor Support on Android

Are you concerned about keeping your social networking activity private on your phone? Don’t worry your wait is over. Facebook is offering Tor support on Android providing an easy way to encrypt your Facebook viewing. All you need is to download the Orbot proxy app to match this stick, after installing Orbot, visit your Facebook “App Settings” menu to enable the feature using a new preference switch. Orbot is a free proxy app that empowers other apps to use the internet more securely. Orbot uses Tor to encrypt your Internet traffic and then hides it by bouncing through a series of computers around the world. Read more “Facebook adds Tor Support on Android” →

World BPO and ITO Forum BPO

9th Annual World BPO and ITO Forum: 16-17 June…

  • January 15, 2016
  • by admin

World BPO and ITO Forum

World BPO and ITO Forum is an exclusive invitation-only event for C-suite executives and senior decision-makers from mid to large-cap enterprise companies, currently using BPO and ITO services or interested in evaluating global sourcing opportunities. Read more “9th Annual World BPO and ITO Forum: 16-17 June 2016” →

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