outsourcing Archives - Page 5 of 5 - Techmode Outsourcing Ltd

Vision for the BPO sector in Mauritius

January 11, 2016
by admin

Vision for the BPO sector in Mauritius

The BPO sector and call centers sector have known an unprecedented massive expansion in Mauritius. 15 years ago there services were unknown to a great majority but today the players of this field employ thousands of people. The objective fixed by the government and the BPO sector is to create 15 000 additional employment in the outsourcing and information technology sector within five years. The very first measure that will be taken as from this month is the application of One to One recruitment. This implies that on every foreign employee a Mauritian will be recruited. For this, there will be a need to import in the long run foreign workforce to transfer know -how to Mauritians. Read more “Vision for the BPO sector in Mauritius” →

Non classé

Call centers in Mauritius- The big evolution

December 29, 2015
by admin

Call centers in Mauritius- The big evolution.

The evolution of Call centers in Mauritius has been a phenomenal advancement for the country. Mauritius emerged in the call center and BPO sector as a feasible destination for offshore activities in the early 90s. Read more “Call centers in Mauritius- The big evolution” →

BPO

Common BPO mistakes

November 20, 2015
by admin

Common BPO mistakes

The term BPO is often confused with the term Call Center. BPO is the process of hiring another company to handle business activities ranging from data processing, back office support, recruitment, payroll, sales, customer service or technical support and telemarketing. A Call Center, on the other hand, is a form of BPO that deals with inbound and outbound calls providing sales, customer service or technical support, telemarketing, and phone surveys for their clients. In short, all call centers are BPO’s but not all BPO‘s are call centers. Read more “Common BPO mistakes” →