admin, Author at Techmode Outsourcing Ltd

How enhancing your customer service strategy can strengthen your…

July 17, 2017
by admin

How enhancing your customer service strategy can strengthen your business?

It is incredibly important that you develop the best communication skills possible with your customers…Your staff may have the skills and know-how to interact with your customers. But what organizational strategies can you employ to please customers? Practice proactive customer service by making your customers happy before they come to you with problems. Here’s how: Read more “How enhancing your customer service strategy can strengthen your business?” →

business

6 Smart Reasons to Outsource Your Digital Marketing

July 5, 2017
by admin

6 Smart Reasons to Outsource Your Digital Marketing

The success of your business is directly tied to the success of your marketing. Without proper digital marketing, you’ll be unable to find new leads and you won’t be able to convert those leads into customers. You’ll be unable to harness the power and reach of the digital world to enable your business to thrive. Read more “6 Smart Reasons to Outsource Your Digital Marketing” →

business

Global Cybersecurity Index – Mauritius among the ten best…

June 20, 2017October 4, 2017
by admin

Global Cybersecurity Index 2017 – Mauritius among the ten best countries

Cybersecurity is an ecosystem where laws, organizations, skills, cooperation and technical implementation need to be in harmony to be most effective. Additionally, cybersecurity is not just a concern of the government but also needs commitment from the private sector and consumers. Thus, it is important to develop a cybersecurity culture where citizens are aware of the trade-off between risks and monitoring when using electronic networks. Read more “Global Cybersecurity Index – Mauritius among the ten best countries” →

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Super tips for managing your offshore business teams

June 13, 2017
by admin

Super tips for managing your offshore business teams

Companies commonly outsource specific tasks or projects to save money. While it’s true that offshore workers can often be paid significantly less than local workers, affordability is only part of the equation and often not the most important.

Here are some tips for managing offshore teams Read more “Super tips for managing your offshore business teams” →

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Customer hub; the ultimate tool for customer engagement

May 16, 2017
by admin

Customer hub; the ultimate tool for customer engagement

In its mature phase, a customer hub houses every competency needed to operate aligned customer engagement; steered by real time analytics and leveraged through agile change management and stakeholder collaboration. Read more “Customer hub; the ultimate tool for customer engagement” →

BPO

Why Customer retention is a necessity for businesses?

May 5, 2017
by admin

Why Customer retention is a necessity for businesses?

Customer retention is no longer a choice for businesses but a necessity. New customers, more and more customers, always new customers, every month, every week, every day; it’s definitely your anxiety, your fear and your mantra!

Today customer retention is one of the crucial solutions allowing business to keep their level of revenue. With the consistent crisis, the competition among business rivals is more and more aggressive.

Why Customer retention?

Customer Retention is essential to increase the business revenue, this seems logical enough; therefore, these reasons will persuade you more. As per a study carried by Bain & Cie, if the retention of the best clients of the enterprise increases from 5%, this will bring an increase of 25- 55% in the results of the business, which is an important for the business. You have to take advantage of it, because the expenses to maintain it will be 7 times greater.

How to maintain customer retention?

The Call center is a secret weapon for customer retention. It is a fact that Call centers are changing with the pace of technological innovations and the needs of consumers. Nevertheless, they are the most effective (and economical) way of building customer loyalty for a company, regardless of its size.

Today’s consumers are autonomous, informed and resourceful. They know how to do research online and mobile devices has become there personal assistant.

But for some questions, especially in case of a problem or complaint, the exchange with a human being can make all the difference. At a time when e-commerce is emerging as the new way to shop and the number of people on the ground is reduced, the call center is the last support of this human touch, essential to reassure consumers.

Contact Techmode Outsourcing

Techmode Outsourcing can help you provide better customer service to your customers. Your business has talent, we help you develop it

Contact us on: info@techmode-outsourcing.com or visit our website for more information

business

Why should you Outsource Graphic Design Services?

April 24, 2017
by admin

Why should you Outsource Graphic Design Services?

There are endless reasons why some people prefer to outsource their work. Either they want to have more free time or they are unqualified to do the work. Major companies on the other hand outsource some of their work to specialists in order to focus on their goals and get more work done by employees.

It is said that a picture speaks louder than a thousand words; similarly, a well-designed logo, brochure, or website, can reflect a lot what your company or products stand for. Graphic designing is the art that creatively represents your marketing needs through innovative graphics. It’s in great demand for various advertising, communication, and print requirements. A good graphic design not only distinguishes you from your competition, but also effectively markets and repositions your brand, and strengthens your product/service offerings.Outsource Graphic Design

As an example, imagine the benefits you will receive by outsourcing your graphic design work to professional companies. For one thing you don’t have to worry and stress yourself on how you are going to get the work done when you yourself are not a graphics designer. This practice also saves you plenty of time, the number one reason is because qualified professionals will be doing your work and they can create five different varieties of a logo for you to choose the one you like. If you tried to this you would spend weeks just educating yourself on how to use the program.

Outsource Graphic Design
Why Techmode Outsourcing for Graphic Design?
Techmode Outsourcing provides high quality graphic design services that cover your entire business needs. With its expertise in the field of offshore graphic design, we can provide your company with stunning graphic designs that help strengthen your corporate image across different communication channels.
Outsourcing work such as graphics or whatever it maybe does have huge benefits, when time is a constraint, and the need of professional quality work is a must, then handing the job and the responsibility over to a professional is the better choice.

Visit our website for more info . Outsource Graphic Design Outsource Graphic Design

BPO

IS YOUR CUSTOMER SERVICE DEPARTMENT PREPARED FOR TODAY’S CONSUMERS?

April 14, 2017September 22, 2017
by admin

Is Your Customer Service Department Prepared for Today’s Consumers?

Keeping your audience happy means handling customer service challenges before they develop.

BPO

What does it takes for a good offshore outsourcing?

March 30, 2017
by admin

What does it take for a good offshore outsourcing?

Offshore outsourcing (offshoring) of business processes has been an increasingly popular trend in recent years. Many companies can achieve much cost savings and quality improvement by improving internal business processes but for those companies that choose to go ahead and send business processes offshore, their odds of success can be improved by avoiding risky situations, monitoring progress and quality closely, and being ever vigilant for the danger signs of a bad project. With effective “safety mechanisms” in place, offshore practices should benefit a firm rather than expose it to loss of intellectual property, unexpected costs, and ongoing headaches and problems. Read more “What does it takes for a good offshore outsourcing?” →

Mauritius

Port- Louis, Capital Of Mauritius is among the ten…

March 29, 2017
by admin

Port- Louis, Capital Of Mauritius is among the ten best African countries with good standard of living.

Which African country or nation has the best standard of living? The survey of the Ecole Polytechnique de Lausanne (EPFL) and the magazine Afrique Méditerranée Business (AMB), published its first edition on Tuesday 21st February, attributing without any surprise, the first place to Marrakech in front of Johannesburg, Alexandria, Port- Louis, the capital of Mauritius, Casablanca, Tunis, Cairo, Rabat, Cape Town and Fez. Read more “Port- Louis, Capital Of Mauritius is among the ten best African countries with good standard of living.” →