World Economic Forum Annual Meeting: 20-23 January 2016

World Economic Forum Annual Meeting: 20-23 January 2016

The World Economic Forum is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.  Deeply anchored in the public and private sectors, the World Economic Forum is the only global organization serving this role, bringing together the world’s foremost CEOs, heads of state, ministers and policy-makers, experts and academics, international organizations, youth, technology innovators and representatives of civil society in an impartial space with the aim of driving positive change. Read more “World Economic Forum Annual Meeting: 20-23 January 2016” →

BPO job interview tips

BPO interview tips

Here are some BPO interview tips which can help you while preparing for it:

• Scientia Potentia Est – Knowledge is power

Before going for the interview make sure that you’ve done proper research about the company’s activities and operations. Get information about the vacant post’s requirements and skills needed. Make sure that you have the wow factor to impress the interviewer. The more research you’ll conduct, the more you’ll understand the employer, and the better you’ll be able to answer interview questions.

• Review common BPO interview questions

Prepare the answers of the expected BPO interview questions. Your aim is to build concise answers, focusing on specific examples and accomplishments.

• Dress for Success

You cannot climb the ladder of success when dressed in the costume of failure. You should be dressed according to the company’s culture. Try to plan the most professional wardrobe. Remember it’s always good to be overdressed than underdressed.

• Punctuality

Punctuality is the soul of business. Try to arrive 15 mins prior the interview time to complete additional paper work and to get enough time to relax and settle yourself. Arriving a bit early is also a chance to observe the dynamics of the workplace.

• Body language and sell yourself

While the content of your interview responses is paramount, poor body language can be a distraction at best. Keep smiling, eye contact, solid posture and active listening. Demonstrate your enthusiasm and willingness to be part of the company’s workforce

Succeeding in job interviews takes research, practice, and persistence. The more effort you put into your interview preparation, the more success you’ll see in obtaining job offers

Techmode Outsourcing, a highly emerging company implanted in 10 European countries reinvents every day in order to be in line with the market transition and to face economic globalization it often proposes jobs to increase its excellence in the field of outsourcing. You wish to participate in this revolution? Come to join us and seize the opportunity of an enriching and developing career within our teams.

Contact us on http://techmode-outsourcing.com/blog/fr/cv/

Complaint management software in call centers

Complaint management software

Handling customer complaints and service requests all day can be stressful. However, with effective complaint handling tools, Complaint management (the process of how organizations handle, manage, respond to and report customer complaints) becomes easier. Complaint Complaint management software is used to record resolve and respond to customer complaints requests as well as facilitate any other feedback. Read more “Complaint management software in call centers” →