Good morning, LeCab
One of the biggest troubles facing the millions of tourists visiting Paris every year is travelling around the city. Taxis are a very good way but sometimes are hard to find and the comfort and well-being of passengers is not always the priority of taxi drivers.
What a better alternative to that than the VTC (Voiture de Tourisme avec Chaffeur) literally meaning Chaffeur-driven tourism car. LeCab, the French VTC leader offers has leverage an excellent business model since its opening and is still cruising at first place.
The company, founded in 2012, was created on a simple idea which is to give Paris an alternative to taxis and personal cars. The main unique selling proposition of LeCab is comfortability, reliability and affordability. LeCab is everywhere in Paris to solve commuting and the unavailability of taxis. The company selects and employs the best drivers for your trips and airport or train station transfers.
Today LeCab employs more than 2000 drivers, has 300 000 individual customers and 3500 companies as subscribers. In just a few clicks or a simple phone call you will be able to book a trip the day before your departure.
In order to manage all the phone calls and record reservations, Le Cab has outsourced its customer and reservation service to Techmode Outsourcing, a BPO leader in Mauritius. Through outsourcing, LeCab has enhanced its customer service and levelled up its reservation system which obviously led to a rise in profits.
Outsourcing can bring numerous advantages to a company operating in the transportation industry. Contact Techmode Outsourcing if you are in that industry and are looking to outsource part or your whole business.
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