outsourcing maurice Archives - Techmode Outsourcing Ltd

How enhancing your customer service strategy can strengthen your…

July 17, 2017
by admin

How enhancing your customer service strategy can strengthen your business?

It is incredibly important that you develop the best communication skills possible with your customers…Your staff may have the skills and know-how to interact with your customers. But what organizational strategies can you employ to please customers? Practice proactive customer service by making your customers happy before they come to you with problems. Here’s how: Read more “How enhancing your customer service strategy can strengthen your business?” →

business

6 Smart Reasons to Outsource Your Digital Marketing

July 5, 2017
by admin

6 Smart Reasons to Outsource Your Digital Marketing

The success of your business is directly tied to the success of your marketing. Without proper digital marketing, you’ll be unable to find new leads and you won’t be able to convert those leads into customers. You’ll be unable to harness the power and reach of the digital world to enable your business to thrive. Read more “6 Smart Reasons to Outsource Your Digital Marketing” →

business

Global Cybersecurity Index – Mauritius among the ten best…

June 20, 2017October 4, 2017
by admin

Global Cybersecurity Index 2017 – Mauritius among the ten best countries

Cybersecurity is an ecosystem where laws, organizations, skills, cooperation and technical implementation need to be in harmony to be most effective. Additionally, cybersecurity is not just a concern of the government but also needs commitment from the private sector and consumers. Thus, it is important to develop a cybersecurity culture where citizens are aware of the trade-off between risks and monitoring when using electronic networks. Read more “Global Cybersecurity Index – Mauritius among the ten best countries” →

CALL CENTRE

Customer hub; the ultimate tool for customer engagement

May 16, 2017
by admin

Customer hub; the ultimate tool for customer engagement

In its mature phase, a customer hub houses every competency needed to operate aligned customer engagement; steered by real time analytics and leveraged through agile change management and stakeholder collaboration. Read more “Customer hub; the ultimate tool for customer engagement” →

business

Why should you Outsource Graphic Design Services?

April 24, 2017
by admin

Why should you Outsource Graphic Design Services?

There are endless reasons why some people prefer to outsource their work. Either they want to have more free time or they are unqualified to do the work. Major companies on the other hand outsource some of their work to specialists in order to focus on their goals and get more work done by employees.

It is said that a picture speaks louder than a thousand words; similarly, a well-designed logo, brochure, or website, can reflect a lot what your company or products stand for. Graphic designing is the art that creatively represents your marketing needs through innovative graphics. It’s in great demand for various advertising, communication, and print requirements. A good graphic design not only distinguishes you from your competition, but also effectively markets and repositions your brand, and strengthens your product/service offerings.Outsource Graphic Design

As an example, imagine the benefits you will receive by outsourcing your graphic design work to professional companies. For one thing you don’t have to worry and stress yourself on how you are going to get the work done when you yourself are not a graphics designer. This practice also saves you plenty of time, the number one reason is because qualified professionals will be doing your work and they can create five different varieties of a logo for you to choose the one you like. If you tried to this you would spend weeks just educating yourself on how to use the program.

Outsource Graphic Design
Why Techmode Outsourcing for Graphic Design?
Techmode Outsourcing provides high quality graphic design services that cover your entire business needs. With its expertise in the field of offshore graphic design, we can provide your company with stunning graphic designs that help strengthen your corporate image across different communication channels.
Outsourcing work such as graphics or whatever it maybe does have huge benefits, when time is a constraint, and the need of professional quality work is a must, then handing the job and the responsibility over to a professional is the better choice.

Visit our website for more info . Outsource Graphic Design Outsource Graphic Design

BPO

What does it takes for a good offshore outsourcing?

March 30, 2017
by admin

What does it take for a good offshore outsourcing?

Offshore outsourcing (offshoring) of business processes has been an increasingly popular trend in recent years. Many companies can achieve much cost savings and quality improvement by improving internal business processes but for those companies that choose to go ahead and send business processes offshore, their odds of success can be improved by avoiding risky situations, monitoring progress and quality closely, and being ever vigilant for the danger signs of a bad project. With effective “safety mechanisms” in place, offshore practices should benefit a firm rather than expose it to loss of intellectual property, unexpected costs, and ongoing headaches and problems. Read more “What does it takes for a good offshore outsourcing?” →

Mauritius

5 famous businessmen share their tips for success.

March 24, 2017
by admin

5 famous businessmen share their tips for success.

These businessmen considered to be the best, share their advice for success. These successful men and women in business talk about how their mentality has helped them achieve financial success. These billionaires have built empires out of nothing and are still doing so by investing in new businesses and expanding their existing businesses. Here are their secrets to success.

“Ask important questions” – Lori Grenier

When you start, it is important to know the details of your product. Is it for the mass audience or a small number? Can it be produced for a reasonable price? Is your idea something that people really need and want? Is it unique? This will help you better understand your customers, your costs and your sales pitch.

“Become what you think” – Daymond John

Daymond John said that you can literally become what you want if you are willing to do what it takes. Do you think about making more money? Are you always thinking about your business or product and how to improve it? If not, these things will never be successful. You think you’re shy, a bad seller, and an introvert? This is what you will be, because people become what they think. Learn this lesson from Daymond John, and think seriously about your future, because very often we become the result of our thoughts.

“Come with new ideas that your competitors have not yet thought about” – Kevin Harrington

You will stay ahead of the race only by doing the things your competitors do not do or hurt. The original ideas are really nothing without excellent execution, but they are the first step towards success. It is always those who act quickly on these ideas and put them on the market that are rewarded. Success in business requires creativity and innovation. What are the things your competitors do not do? To dominate the market, you need to bring fresh ideas that others have not thought of.

“You should think of your customers as close friends” – Jay Abraham

This loving relationship you have with your best friend is exactly the kind of relationship you should have with your client. You must exceed your customers’ expectations and offer exceptional customer service. Larger companies have control over their customer service, not the customer. Do not delegate it to anyone else. Provide excellent customer service prior to sale, during sale and after sale. See service as an opportunity. Go beyond the ordinary and become extraordinary to see your business explode.

Techmode Outsourcing offers its expertise for efficient outsourcing. Our personalized services will help you to make a transition, to develop your projects, to expand, to progress and to reach your objectives.

Let’s study together your ideas, your projects of development, transition and restructuring

ENGLISH

Why Mauritius, the star and key of the Indian…

March 21, 2017
by admin

Why Mauritius, the star and key of the Indian Ocean for business?

With its rich history and a mix of various cultural traditions, Mauritius is a privileged country to live. An attractive and thriving place for business with an incomparable art de vivre, Mauritius is home to the citizen of the world. Read more “Why Mauritius, the star and key of the Indian Ocean for business?” →

BPO

The key areas you should outsource when starting a…

March 21, 2017
by admin

The key areas you should outsource when starting a business

Virtually every internal business function can be outsourced to a firm that will provide the service to your company, in many instances at a lower cost and higher quality than you could replicate yourself.

Every business uses outsourced services. Many businesses don’t deliver products directly to the customer or do their own audits or taxes, or self-insure the business. They outsource those functions that are not strategic but which must be performed to manage the business operations. Read more “The key areas you should outsource when starting a business” →

BPO

Call centers in Mauritius- Ease your business operations

February 23, 2017
by admin

Call centers in Mauritius- Ease your business operations

Call centers in Mauritius has taken innovative steps to enhance the business operations and BPO sector in the past years. The country has successfully developed this industry through investments in infrastructure, intelligence and innovation. With 700 call centers/BPO based enterprises, the country holds one of the richest and advanced business operations and technological ecosystems in Africa. The industry which currently employs over 21,500 professionals is being increasingly leveraged as a value-added destination.

ICT/BPO Industry Review 2016 Highlights

The key drivers highlighted in the 2016 Survey include:

Increase of 7% in terms of number of operational companies to reach 750 companies;

35% of the industry consists of start-ups (employing 1 to 9 people) and are at the vanguard of digital marketing, social media and web development services;

IT outsourcing is showing an expansion trend with an increase of 3% in terms of companies engaged in the development of software solutions. Nearly 353 companies operate within this segment with multiple companies offering new innovative business operations such as software as a service.

Within the BPO segment, an increase of 16% was noted with regard to the number of companies providing both multichannel activities. It is expected that this trend shall continue given the global shift from voice to digital interactions.

The industry has also maintained its strength towards high-end activities. Total employment in the ICT-BPO industry has crossed the 20 000 threshold and presently stands at 23 000. The call centers in Mauritius/BPO segment remains the main generator for jobs with 53% of total employment in the segment of call centres, BPO non-voice and shared services.

It is recalled that the 2016 Survey has taken nearly two months from conception to completion of the Report. A hybrid data collection methodology was used to assess the Industry’s performance by using online surveys, emails, phone conversations, and one to one meetings as well as on-site visits.

About Techmode Outsourcing Ltd

Techmode Outsourcing, a leading call center in Mauritius offers its advanced business operationsfor an effective outsourcing. Our personalized services will help you make a transition, develop your projects, extend further, progress and meet objectives. Contact us for more info