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call-center-partners-in-Mauritius BPO

Call center partners in Mauritius, energize your business!

  • May 2, 2016
  • by admin

Call center partners in Mauritius, energize your business!

Call center partners in Mauritius have the best Business process outsourcing solutions in the world.  The BPO industry covers a range of services ranging from transaction processing to the high end call center services. Choosing the right call center partners in Mauritius can be one of the most difficult tasks that businesses face today.  In this context, it becomes imperative to choose the right call center partners in Mauritius for your business in order to enjoy the benefits. Read more “Call center partners in Mauritius, energize your business!” →

centres d'appels à Maurice Non classé

Call centers in Mauritius take another stride

  • April 28, 2016
  • by admin

Call centers in Mauritius take another stride

Forget the days when call centers were more frustrating than reliable. The evolution of call centers in Mauritius has been more than impressive since the last 10 years. They now perfectly integrate mobile or online communication operations. Read more “Call centers in Mauritius take another stride” →

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Outsourcing in Mauritius: a role model across the world

  • April 27, 2016
  • by admin

Outsourcing in Mauritius: a role model across the world

Outsourcing has become the buzzword in many industries. When it comes to outsourcing, one important question that comes in mind is from where to outsource? Well, Mauritius can be one potential destination. Read more “Outsourcing in Mauritius: a role model across the world” →

apple BPO

How Apple won the heart of a little girl…

  • April 11, 2016
  • by admin

How Apple won the heart of a little girl for the rest of her life?

Apple has been always referred as the best customer service provider in the technology industry. The company stays strong in the first place in the ranking of companies offering excellent customer service. Read more “How Apple won the heart of a little girl for the rest of her life?” →

Cyber city BPO

Mauritius’ Cyber City: attracting businesses across the globe

  • April 5, 2016
  • by admin

Mauritius’ Cyber City: attracting businesses across the globe

Mauritius, an island of 1860sq km in the Indian Ocean, has since independence in 1968, transformed itself from a monocrop to a diversified economy.

The latest stage of growth for the Mauritian economy has been the transformation of the ICT sector into one of the main pillars of the economy, making the island a preferred ICT-BPO destination. Against this background, Business Parks of Mauritius Ltd (BPML) was created in 2001 as a government-owned private company to spearhead the development of ICT by providing state-of-the-art facilities for advanced software promotion and IT-enabled services on a par with the best in the world.

The most visible manifestation of Mauritius’s push to become an ‘information society’ was the Cyber City Project set up by BPML in 2003. The aim of the Cyber City has been to make Mauritius the preferred destination for business and professionals, and to create wealth and employment through the use of information technology. The Cyber City is a modern development on a site of 152 acres, strategically located at the center of the island at Ebene and provided with world-class facilities. Five distinct zones comprise the Cyber City: the Cyber and Multimedia Zone; the Business and Finance Zone; the Knowledge Centre; the Commercial Zone; and the Residential Zone.

The first initiative of BPML in the development of the Cyber City was the construction of a Cyber Tower, an ‘intelligent’ building of 12 floors. Facilities within the building compare favorably with the best in the world. Upon its completion in 2005, the Cyber Tower was awarded the Intelligent Building of the Year award by the Intelligent Community Forum of New York, from 250 applications received. This prestigious award – the first for a building of its type in the African region – played an important role in placing Mauritius on the map as a regional business hub.

Today, the Cyber City managed by BPML, comprises more than 40 hi-tech buildings covering a total constructed floor area of 500,000sq m. The ICT sector contributes seven percent of Mauritius’s GDP, while at the same time creating high-end employment for over 20,000 people. BPML has played a major part in the resounding success.

Techmode Outsourcing situated at the heart of the cyber city since 2007, offers you unique 24/7 multilingual customer relationship, marketing and sales services.

Visit our website for more info

company BPO

Successful company startups through outsourced development

  • March 29, 2016
  • by admin

Successful company startups through outsourced development

Starting a new company and developing your product or service requires working quickly and efficiently. You need to ensure your startup offers value in terms of innovation, quality and convenience, even though you have limited resources and may be racing against the competition to be first to market.

So, how do you strike the perfect balance? Read more “Successful company startups through outsourced development” →

Adobe ENGLISH

Adobe Summit: Do you prefer personal online shopping experience?

  • March 24, 2016
  • by admin

Adobe Summit: Do you prefer personal online shopping experience?

Read more “Adobe Summit: Do you prefer personal online shopping experience?” →

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The importance of 24/7

  • March 23, 2016
  • by admin

The importance of 24/7

Attention to all businesses: customer service is no longer a 9-to-5 job. Today, the business world runs on a 24hr – 365-day clock. There is no excuse for not giving customer service at any time. Customers, who have had bad experience with businesses do not necessarily have to come in, physically write a complaint or call in. They can go to Facebook and comment on the company’s page or tweet up their dislikes. Read more “The importance of 24/7” →

fast service BPO

The FAST and the SERVICE

  • March 21, 2016
  • by admin

 The FAST and the SERVICE

There are many strategies to help you deliver amazing customer service, and one of the most powerful ones is quick response.Quick response is a derivative of speed.  Customers want it fast. Customers want it now.  They are impatient and do not want to wait. Read more “The FAST and the SERVICE” →

business BPO

Way for small business owners to wealth

  • March 11, 2016
  • by admin

Way for small business owners to wealth

Boot-strapping, meaning starting a business with an idea, passion and not much is more a necessity than a badge of honor for many entrepreneurs. There is a real awareness that lack of cash has killed many small businesses. Read more “Way for small business owners to wealth” →

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